“Well, take a loan, on the most favorable terms, and only for you,” bank advertising begs customers. But it’s worth a little delay in repaying the loan, as the bank immediately turns from a “best friend” into a tactless and formidable lender.

By the joint efforts of the Mobile Security Center and NumВuster Caller ID! and the public structure “Russia without Debts”, a list of banks was compiled, which in 2015 simply overwhelmed their customers with SMS messages and calls.

The most aggressive banks in Russia

Here's what it looks like top 3 most aggressive bankswhose employees were not well-behaved.

3. "Russian Standard"

The name of this bank (one of the leaders in the credit card market) is associated with several stories about the rude attitude towards customers. So, in 2013, a resident of Chelyabinsk, Irina S., who owed 150 thousand rubles, and her relatives, were sent letters offering to sell the liver and kidneys, and even indicated the cost of each organ. And then they offered to sell the baby, they say they will give it in dollars for it. However, the prosecutor’s office and the department of the Ministry of Internal Affairs of Russia in Chelyabinsk did not initiate a criminal case, there were no grounds for it.

2. Tinkoff

A feature of this bank is the remote provision of services. Therefore, it does not have a sales network. Basically, Tinkoff offers credit cards and accepts deposits from individuals.

1. "SKB-Bank"

Credit organization of federal scale. It is in second place in terms of assets in the Sverdlovsk region. Consumer credit of this bank is one of the five most affordable loans, according to Sravni.ru.

The most annoying banks in Russia

And here rating of the most annoying Russian banks. Their employees believe that the best way to return money for a loan is to bring down a barrage of voice and text messages on the debtor.

5. “iMoneyBank”

Until 2013, it was called AltaiEnergoBank. On the Banks.ru website, in the feedback section there are reports that sms come to the bank's customers with a request to pay the debt for other people (and completely unknown ones).

4. Home Credit

It offers both cash loans and credit and debit cards. Also accepts contributions from the public. There are no negative comments from people on the reviews site who received calls and sms from Home Credit with an offer to take a loan. And debtors (or their relatives) cannot be saved from calls.

3. "Russian Standard"

To get simultaneously in the rating of the most aggressive and most annoying banks is a dubious achievement.

2. Tinkoff

Positive feedback from customers about the bank is associated with a quick decision to grant a loan, a large credit limit and a loyal attitude towards people with low incomes. There are also enough negative reviews, in particular, on the calculation of interest on a loan and forfeit.

1. Alfa Bank

It has been operating since 1991 and is one of the leaders in the financial market of the Russian Federation. Representatives of Alfa-Bank said that calls to customers are associated either with new services of the bank, or with a reminder of the debt. According to bankers, a call helps forgetful debtors to return to the payment schedule.

But Sberbank, the most reliable bank of 2016, became the leader in the tactful attitude towards customers.

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